Omnichannel AI Agents
Meet customers where they are—on your website, on the phone, or in messaging apps—without rebuilding your logic for each channel. Keep answers grounded and drive real outcomes via integrations.
No credit card required • Setup in ~5 minutes
Website chat
Embed a widget in minutes. Answer product/support questions using your content, capture leads, and route outcomes into your stack.
Voice / phone
Best-in-class voice agents for real-time calls: triage support, qualify sales, capture details, and log results for operations.
Messaging
Add channels your customers already use: WhatsApp + SMS (Twilio), Instagram (DMs + comments/mentions), and Telegram. Reuse your agent logic, knowledge, and routing across channels.
One brain. Multiple channels. Real outcomes.
- Same Knowledge Library grounding across chat + voice + messaging.
- Same intent routing to send customers to support/sales/ops paths.
- Same integrations to create tickets, log CRM notes, trigger workflows, or do Shopify lookups.
See all supported tools and channels on the Integrations page.
A simple omnichannel workflow
Keep the experience consistent across channels, then route outcomes to the right place.
Technical details (for developers)
- WhatsApp/SMS: typically connected via Twilio.
- Instagram: supports DMs and (optionally) comments/mentions depending on your configuration.
- Custom tools: connect advanced tool servers via Developers.
FAQ
Do I need a separate agent per channel?
You can reuse agent knowledge and instructions across channels. Channel configuration controls routing and delivery.
Can the agent take actions (tickets/CRM/automation)?
Yes—connect Zendesk/Freshdesk, HubSpot, Zapier, Shopify, and more to turn conversations into outcomes.
How fast can I launch?
Most teams deploy the web chatbot in minutes, then progressively enable voice and additional channels.