AI Phone Answering (24/7)
Stop missing calls. Use an AI phone agent to answer common questions, capture lead details, and route next steps to your team—day or night.
For high-intent callers, optionally schedule follow-ups with Calendly.
Technical details (for developers)
Best for: after-hours coverage, missed-call recovery, high-intent lead capture
Capture the essentials
Name, email, phone, company, intent—captured in a structured way so your team can follow up fast.
Route by intent
Route sales vs support outcomes differently: tickets for support, CRM notes for sales, workflows for ops.
Transcript for accountability
Store transcripts for QA and training. Optional call recording available as an add-on.
Recommended flow
- Answer the call and confirm what the caller needs.
- Collect contact details and the key problem/request.
- Route outcome: ticket, CRM note, or automation.
Want a multi-channel experience too? See omnichannel →
FAQ
Can we use different scripts for business hours vs after-hours?
Yes. Many teams use a different after-hours flow focused on capturing details and setting expectations.
Can it create tickets and notify the team?
Yes—via Zendesk/Freshdesk tickets (with transcript) and optional automation workflows.
Recover missed calls automatically
Deploy an AI phone answering flow that captures details and routes outcomes.