AI Voice Agent for Support
Answer inbound calls, triage issues, and capture the details your team actually needs—then create tickets with transcripts and SLA-aware escalation. Built for SMB operations with Chat + Phone AI in one platform.
Optional: book follow-ups with Calendly after confirming a timeslot and collecting name + email.
Technical details (for developers)
No credit card required • Setup in ~5 minutes
Support triage, automated
Ask the right questions, identify intent, and capture structured fields like name, email, order #, and issue summary.
Tickets with transcripts
Create Zendesk/Freshdesk tickets with a clean summary and the full call transcript—so your team can resolve faster.
Consistent answers
Ground responses in your content via the Knowledge Library, so the voice agent stays accurate to your business.
How it fits your workflow
- During the call: collect details, confirm next steps, set expectations.
- After the call: create a ticket with transcript + tags + priority rules.
- Optional: log a summary note to HubSpot and trigger automations via Zapier.
Featured example
FAQ
Does the AI voice agent work after-hours?
Yes. You can use it for 24/7 coverage, capture key details, and route follow-ups to your team.
Can it escalate urgent issues?
Yes. Ticket creation supports priority mapping and business-hours/SLA-aware escalation logic.
How do I launch?
Create a voice agent, configure behavior, connect integrations, and route calls to it.
Turn phone calls into tickets, notes, and workflows
Deploy voice fast, keep answers grounded, and track outcomes.