Privacy Policy

This Privacy Policy explains how ChatbotsForWebsites.ai (“we”, “us”) collects, uses, and protects information when you use our website and services.

What we collect

• Account information (email address and authentication data).
• Agent configuration you provide (instructions, domains, settings).
• Knowledge Library content you upload or authorize us to index (documents and website content).
• Conversation logs and call logs created by your agents (including transcriptions for voice agents, if enabled).
• Billing metadata needed to provide service (handled by Stripe).

How we use information

• To operate and improve the platform, including generating responses from your agents.
• To provide support and troubleshoot issues.
• To secure the service and prevent abuse.

Third-party services

We use third-party providers to deliver our service (e.g., OpenAI for model inference, Twilio for telephony, Stripe for payments). These providers process data only as needed to provide the relevant functionality.

Contact

Questions? Contact us at our contact page.